Gavin Hawkins

Bus Interchange Operations Manager at Transport for Wales

ground passenger transportation

Customer Service Excellence Award

About Gavin

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People's Choice

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Customer Service Excellence Award

30 votes

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Why your vote matters

Behind every nomination is someone who keeps turning up, day after day, often when nobody is watching. Gavin, Bus Interchange Operations Manager at Transport for Wales, is one of those people. Your vote takes a few seconds. It tells Gavin that the work has been seen, that it matters, and that people are proud of it. For a nominee, that can be the moment that makes the whole year.

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The People's Choice goes to the nominee with the most votes. Voted already? Send this page to three people who know Gavin: that is how nominees win.

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People's Choice

Voting is open now

Customer Service Excellence Award

30 votes

It takes a few seconds and counts straight away.

People's Choice

Voting is open now

Customer Service Excellence Award

30 votes

It takes a few seconds and counts straight away.

Gavin's road to the ceremony

Nominated
Nominated on 8 October 2026
People's Choice voteYou are here
Voting is open now
Shortlist announced
The judges choose the finalists
The awards ceremony
Thursday, 29 October 2026 at Cardiff City Stadium, Cardiff CF11 8AZ, United Kingdom

Every vote now carries Gavin one step closer to that stage.

The people behind Gavin

1 person has left a message of support.

“Best of luck Gav! You deserve the award for the great job you do!”
Josh T

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